In order to deliver the best possible service, EvoSwitch works with various IT partners, including IT infrastructure specialist Qi ict – with whom we’ve been working successfully for over two years.
We recently caught up with Rik van Winzum, Qi ict’s director of strategy and businesses development, to discuss the partnership.
Rik, tell us a bit more about Qi ict.
Rik: “As a system integrator we operate in areas of storage, security, networks and connectivity. We integrate solutions from different manufacturers into one overall offering and provide solutions to companies in various sectors, such as the pharmaceutical and healthcare industries, the public sector and the broadcasting sector.
“Our motto is ‘Living Uptime’. Every activity within our organization is focused on ensuring the highest possible uptime of our customers’ IT infrastructures. We make sure that our customers’ equipment is always up and running and that we have spare equipment which can be rolled out on location whenever needed. In the case of a technical fault, we transfer the configuration of the equipment at the time of the fault to the spare equipment. As a result, we’re able to minimize down-time for our clients.”
How did your partnership with EvoSwitch come into being?
Rik: “For our services we require data centers with high uptime. We came into contact with EvoSwitch two years ago when looking for an alternative data center location for one of our customers. The AMS1 data center of EvoSwitch in Haarlem was very conveniently located for that customer and at the time, EvoSwitch happened to be looking for partners in the field of system integration as well. We were very impressed by the size of the halls, EvoSwitch’s portfolio and the green characteristics of the company during our first tour through the data center.
“We’re very aware that green entrepreneurship is becoming increasingly important. For example: a client of ours recently chose one particular solution because of its highly efficient equipment, which consumes very little energy.”
Which factors are important for you when choosing a data center?
Rik: “We offer our customers ‘twin data center structures’, which means we offer them an alternative location if any faults occur in their own data center. Thus, the uptime of a data center is an essential pre-condition for us. On top of that, the location is important because we offer our services including fiber. The longer the fiber, the more expensive the link. Therefore, it’s important that the primary data center is not too far from the secondary data center.
Furthermore, EvoSwitch is a very friendly partner to do business with and has all the important certificates, such as the NEN, PCI and ISO certificates. For some of our customers, these certificates are required in order to be able to do business. EvoSwitch ensures that all quality and security requirements are met.”
What are the results of your collaboration so far?
Rik: “Several leads have come to us via EvoSwitch, and vice versa. Our experience has been that our customers are sold on EvoSwitch just as quickly as we were when they visit the data center. One example of a client whom we’ve been able to welcome thanks to EvoSwitch is, a leading supplier of heating equipment and installation material with over 50 facilities throughout the country. In many cases, customers experience faults and suffer down-time before they opt for a twin data center structure. This particular customer however, decided to work on their disaster recovery scenario proactively.”
What makes the twin data center structure so profitable?
Rik: “We have noticed a shift in the general trend surrounding the availability of infrastructures with the arrival of flexible working: availability of IT infrastructure is becoming increasingly important and more and more companies demand 24/7 access to their data. With a twin data center structure, companies are working towards a situation in which they can switch from their primary to their secondary data center in real time. In order to guarantee such high uptime, you need a reliable partner.”